by kenny | Jun 4, 2019 | Latest News
As everyone knows, mobile app is at its peak leading towards increased demands of e-commerce mobile apps. Everyone finds their comfort in placing their order via online and making easy online payments. There are the features that bring advantages for the users via mobile app.
First of all, the implementation of mobile app enables the travelling journey to be pre-planned for delivery rider. Apart from this, the delivery fee will also be calculated automatically based upon the distances or weight. This feature enables time-saving of delivery as well as the prevention of customer dissatisfaction and fuel costs.
Moreover, the users are allowed to track their parcels delivered dynamically with real-time GPS tracking system via mobile app. In the process of delivery, the users are able to check the movement of delivery status via mobile app. The anxiety of users can be reduced after they knew their parcels are delivering on the way.
Furthermore, it is vital to receive the real-time notifications from the users. Once the users placed their orders, the timely notifications will be shown in mobile app. After that, the immediate arrangement of the rider will be made to deliver the parcels. Therefore, the users will receive an instant notification once the delivery arrives at the designated location.
Last but not least, customer feedback portal is the feature that allowed the users to provide rating and feedback for delivery. After that, you will be able to manage all the important data about customer satisfaction, surveys and delivery reports. With the great rating and feedback, the users are more likely to be confidence for the delivery.
Mobile app is fast, security and easy-to-use way to enable tracking, automation and real-time management of delivery processes. Also, it may drive sales and bring more revenues for your business.
by kenny | May 28, 2019 | Latest News
Do delivery service help businesses to be reliable in the service industry? Yes, they do. Because the digital trend tend to more tech-savvy, online shopping is taking advantage of this opportunity to expand its business. On the other side, businesses need to be able to meet this demand and new phenomenon.
There are some factors that important for the businesses. Taking good control of the delivery process in order to make sure that the parcel is delivered to the customers on time. It may lead to the efficiency of businesses can be increased and the amount of time and effort spent can be reduced in dealing with deliveries.
Furthermore, the reputation of businesses can be increased as the parcel to be delivered is on time often. It may produce the constantly promises to build upon customer’s trust on the company. After that, the so-called ‘sharing is caring’ will be incurred by sharing the trusted businesses with on time delivery on their network.
Moreover, it is possible to boost customer confidence. With the good and trusted reputation, the customers are willing to choose the business doubtlessly to deliver their parcels. Besides that, it may result in increasing customer satisfaction and loyalty if the parcels are delivered on time and without loss or damage.
On the other hand, the businesses can expand the customer relationship with the punctual delivery, good reputation and satisfaction. They will keep using the delivery service continuously due to the first impression had been established well. Therefore, the customers will like to switch their purchasing power to the trusted business even new customers will do so.
by kenny | May 24, 2019 | Latest News
On 17 May 2019, we, ARRIIVAL have succeeded to get E-Payment Gateway since last Friday. We named it as ‘ArriivalPay‘. It has become increasingly popular due to the widespread use of the internet-based shopping and banking. Also, it definitely facilitates the acceptance of E-Payment for online transaction between online merchants and customers.
With the implementation of E-Payment Gateway, the online users are able to purchase the products and credit for top up purpose via ArriivalPay. Besides that, it may ensure that the customer information is encrypted and secure. Why say so? It is because it can minimize frequency and severity of credit card fraud to happen within the online transaction.
The online users are able to increase the profits and growth of company who pay electronically and gain a competitive advantage over those who only accept traditional payment methods. Therefore, We, ARRIIVAL were honored and glad for making the online users easier in using ArriivalPay.
by kenny | May 15, 2019 | Latest News
In a highly competitive market, service-based delivery services need to take advantage of any opportunity to prevent apart from their competitors. How does the current delivery service compete with other competitors? With the good business model and unique selling propositions (USP), the delivery service is allowed to operate lasting.
Due to the advancement of technology, the increased of demand for information technology (IT) services in the delivery service. Besides that, the big data will also lead to safer supply chains globally by communicating with global suppliers and automating tasks to minimize human error and eliminate paper.
Furthermore, the payments and cross-border transactions will be safety and secure. For instances, credit and debit card use as well as the introduction of OTP code verification will be accelerated in delivery service. Therefore, it offers everyone with payment flexibility.
Moreover, the current trend of delivery service offers an opportunity for the public to earn extra income and benefits. It concludes the fee of parking, petrol and toll. Not only that, but it also leads to the rise for the growth of delivery service by increasing the rate of job opportunity.
by kenny | May 3, 2019 | Latest News
On 22 April 2019, Founder of QMCS Mr. Zhang Yue came to visit our Arriival HQ along with his secretary since last week Monday. We, Arriival was very pleased to welcome our honorable Founder of QMCS for his coming to Malaysia.
What is the purpose have you wondered that they came to Malaysia for this time? Well. Our Arriival CEO Mr. Lee, COO Mr. Eddie, CMO, Mr. Sean, General Manager, Mr. Desmond, Founder of QMCS Mr. Zhang Yue and even his secretary had conducted meeting from morning till night.
After a week of meeting continuously, they have finalized the changes of the entire company’s policy. On Business Opportunity Preview that night, we, Arriival was appreciated that Mr. Zhang Yue could present the new project promotion in China to the audiences on the behalf of Arriival.
Not only that, we also had conducted face-to-face interview with Mr. Zhang. He shared a lot of his stories which included the establishment of QMCS. ‘Teamwork is the essential component for the growth of the company instead of doing individually’, Mr. Zhang Yue said.
Presented new project promotion in China
by kenny | Apr 25, 2019 | Latest News
Due to the advancement of technology, the existence of E-commerce had been affected delivery service positively in Malaysia that the market growth leads to rapidly rise from year to year. Will this change affect the delivery service landscape in Malaysia? What are the leading change drivers for the delivery service?
Compare to the previous delivery services, it was slow and not secure with the use of mailbox. Why say so? Because there was no digital support of searching the address. Also, there was no time estimation whether your parcels would reach on time or not.
Furthermore, the implementation of APP is one of an advantage to ensure the delivery service is fast and secure. Once the user placed his or her order by filling up the personal and parcel information via APP. Therefore, the completed payment will automatically adjust your order placed accordingly.
With the development of digital support, the parcels can be tracked via back-end system or APP. As the parcels are in the delivery process, the user is able to keep tabs on their parcels to ensure that it has reached to the customers. Therefore, it is a good method to provide the tracking numbers and OTP code so that they can keep track of where their parcel is.
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